Privacy Policy

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Last Updated: 01/01/2025 

Dontbetold (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.dontbetold.co.uk, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. 

1. Information We Collect 

We may collect the following types of information: 

1.1 Personal Information 

When you interact with our Site, we may collect personal information, such as: 

• Name 

• Email address 

• Phone number 

• Shipping and billing address 

• Payment information (e.g., credit card details) 

• Social media profile information (if applicable) 

1.2 Non-Personal Information 

We may also collect non-personal information, such as: 

• Browser type 

• IP address 

• Device information 

• Location data 

• Pages you visit and the time spent on our Site 

2. How We Use Your Information 

We use the collected information for various purposes, including: 

• To provide, operate, and maintain our Site 

• To process transactions and deliver products or services 

• To improve customer service 

• To send marketing and promotional emails (with your consent) 

• To personalize your experience on the Site 

• To analyse usage trends and measure effectiveness 

• To comply with legal obligations 

3. How We Share Your Information 

We may share your information with: 

• Service Providers: Third-party companies that assist us in operating our Site, processing transactions, or providing services. 

• Legal Authorities: If required by law or to protect our legal rights. 

• Business Transfers: In the event of a merger, sale, or acquisition. 

We do not sell your personal information to third parties. 

4. Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to: 

• Enhance your browsing experience 

• Analyse usage and improve our Site 

• Deliver targeted advertisements 

You can control cookie preferences through your browser settings. For more details, please review our [Cookies Policy]. 

5. Data Retention 

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. 

6. Your Rights 

Depending on your location, you may have the following rights: 

• Access to the personal data we hold about you 

• Correction of inaccurate or incomplete data 

• Deletion of your data 

• Objection to the processing of your data 

• Data portability 

• Withdrawal of consent (where applicable) 

To exercise these rights, please contact us at [Info@dontbetold.co.uk]. 

7. Security 

We use administrative, technical, and physical security measures to protect your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure. 

8. Third-Party Links 

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before submitting any personal data. 

9. Updates to This Privacy Policy 

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically. 

10. Contact Us 

If you have questions or concerns about this Privacy Policy, please contact us: 

Email: [info@dontbetold.co.uk]